Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lullabees (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://lullabees.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
my siblings are so happy with Animal Shaped Silicone Baby Rattle! This is the most amazing thing ever! me and my coworker would recommend this product. It was sent out so fast, the estimated delivery was three weeks later and it came sooner than in a week after ordering it! unbelievably contented with the purchase and with the customer service. And this offer, overstepped previous expectations for thepayment.
Thank you, I am satisfied, and I liked it. The quality is good. I recommend this store.
was delivered very quickly and efficiently. Recommend!
Bought a brand new Animal Shaped Silicone Baby Rattle from this shop. Awesome!
I was lucky to buy the discounted Animal Shaped Silicone Baby Rattle. Happy with the price, the quality is also fine
Where to buy Animal Shaped Silicone Baby Rattle online for such a modest price, if not here? There's no such place!
Received perfectly. Later I will give more details when I start using it
I was contemplating where to buy Animal Shaped Silicone Baby Rattle online before I found this shop, and now no doubts are left
Arrived ahead of time. Quality is excellent!
excellent quality, not damaged!
on sale is something! i'm happy i managed to make such an awesome deal
Buying online has never been more satisfying. Terrific store!
it was a bit difficult to find a Animal Shaped Silicone Baby Rattle on such a low price. but thanks to the store owner now i'm happier than ever
Good quality! Thanks
I can surely say it's the best price for for both online and offline stores
Delivery is good, looks well, great price, very happy
nice Animal Shaped Silicone Baby Rattle, matches the description, thnx
looks beautiful, the condition is perfect
Buying Animal Shaped Silicone Baby Rattle in this store was a decision of the month :)
That's exactly that I've been looking for. Thanks, the quality is fine.
Now I know here to find Animal Shaped Silicone Baby Rattle online for a great price! Thanks to the seller
Everything is fine, I like Animal Shaped Silicone Baby Rattle, it looks as described.
Very well made !
The store offers cheap Animal Shaped Silicone Baby Rattle online. Really glad I places an order
This is just the perfect store. Can't remember where else I was able to buy a for such price